Program Description
Elevate your customers’ experience!
Good customer service costs much less than bad. When you invest in the skills needed for quality customer care, you build a loyal customer base who are eager to give you their business and spread the word. During the Quality Customer Service workshop, you will gain the tools to forge connections with customers, sustain customer relationships, manage and exceed expectations, diffuse intense situations, solve problems, and create positive conversations. Most of all, you will learn a values-based approach to customer service.
This interactive 8-hour in-person workshop provides hands-on learning with expert instructors, ensuring you leave with practical strategies that can be immediately applied in your workplace.
Event Details
DATE: Not available at this time
TIME: 8am to 5pm (Doors open at 7:30am) (1-hour lunch break on your own)
COST: $199 per person
WHAT IS INCLUDED: Snacks, soft drinks, and coffee included. Lunch will be on your own.
WHERE: Peregrine Global Services, Training Center, 640 N Hwy 14-16, Gillette, WY 82716
