You have a unique path, and your thought-partners at Peregrine Global Services are here to help guide you through. Explore the courses and programs below to begin taking charge of your growth, development, and path.
A Focus on Your Customer
Leading Edge Learning
Estimated learner hours: 4-6 hours
Access time: 2 years
Credits: 4 SHRM PDCs
Get the competitive advantage with superior customer service. Some 80% of CEOs in a recent Gartner study said they provided exceptional customer service; however, only 8% of customers agreed.
The challenges of customer service are many. In this course, gain the tools and processes to understand, implement, measure, and develop a great customer experience to gain a competitive advantage and keep your customers coming back for more.