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Leading Teams


Course Description

Understanding the dynamics of effective team leadership means better output, happier and more inspired people, and a smoother and more efficient workflow.

This course outlines what you need to understand to plan, build, and lead the most effective and productive teams possible. Whether you are a team member or a team leader — learn what you can do to be more effective and raise your team performance to the next level.

Learner Hours: 3-5 hours | SHRM PDCs: 3

What will you learn?

  • Describe the characteristics of effective teams.
  • Describe the different types of teams.
  • Identify the four stages in Tuckman’s model of team development.
  • Discuss the five dysfunctions of teams and how to address each as the team leader.
  • Identify behaviors and actions used to improve team performance.
  • Describe the team problem-solving method and developing a team of trust.


Who is this course for?

  • Leaders at all levels, including senior leaders, supervisors, managers, and team members who want to lead their teams more effectively.

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