Emotions are the invisible hero of both success and failure in the workplace. It is up to you how emotions will influence your creativity, ability to achieve goals, and the quality of your work. Emotional Intelligence (EI) is a master skill that can be learned and developed.
Higher emotional intelligence in a crisis will balance mental and emotional resilience that positively impacts employee performance.
This module gets right to the heart of emotional intelligence in the workplace, examines and explains its importance, and through a collection of science-based emotional intelligence exercises, provides practical tools for helping yourself and others.
Module Length: 12-15 Learner Hours