Continuous Improvement is a concept that will benefit all organizations. The basic idea is that the employees know best how to make the incremental changes that will improve operations. By working together as a team, employees will be better enabled to improve the quality of the organization’s products and services to all customers, internal and external.
Through your participation in this important effort and membership on the team, you will be improving the organization. As the organization improves, the benefits to you are realized through your safety and work environment.
The purpose of this module is to provide team members with a ready reference while serving on a continuous improvement team. By better understanding the continuous improvement process, knowing the tools available to you for your work, and employing sound team procedures, you and your team will be able to contribute to continuous quality improvement.
Module Length: 25 Learner Hours
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