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Your Bridge to Supervision: Ethics and Stakeholder Engagement

Course Description

Fostering an ethical workplace that builds strong relationships with stakeholders is vital for sustained success. Ethical workplaces model behavior and determine what actions are right and wrong. Ethics has a significant role in customer relations and defines the relations you have with all stakeholders. In this unit, you will develop your knowledge of ethical skills and actions from both a customer perspective as well as a stakeholder’s perspective. Thereby, you will have resources to create a quality-based mindset and a culture that does things right all the time.

This unit includes an online course and a 2 hour live or on-demand seminar presented by our experts in leadership. Understanding Ethics and Stakeholder Engagement is one unit within the full 12-unit program – Your Bridge to Supervision. To learn more about or purchase the full program visit the Your Bridge to Supervision page.

6-8 Learner Hours | 5 SHRM PDCs | 3.5 POST hrs | .5 Wyoming Professional Standards Credits

What will you learn?

  • Your internal and external customers and customer relations strategies.
  • Your personal and organizational values.
  • Situations for possible ethical conflict.
  • The ethically best solution for a situation.
  • How to develop a stakeholder management plan.
  • Know how to provide quality customer service to your external and internal customers.

Who is this course for?

  • Newly selected supervisors.
  • Individuals developing skills for a future supervisory role.
  • Individuals making the transition to a supervisory role.
  • Leaders who need a refresher course on supervision.

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